1. Introduction

Welcome to Whatever You Want, We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

2. Information We Collect

When you use our website, we may collect:

Information You Provide

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Customer support communications

Information Collected Automatically

• IP address

• Browser type and device information

• Website usage data

• Pages visited

• Referral sources

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products to you

• Communicate regarding your orders

• Provide customer support

• Prevent fraud and abuse

• Improve our website and services

• Comply with legal obligations

• Measure advertising performance and improve marketing campaigns

4. Payment Processing

We offer the following payment methods:

Cash on Delivery (COD)

To process Cash on Delivery orders, we collect the information necessary to deliver your order and contact you regarding delivery.

Paymob

When you choose Paymob as a payment method, certain information may be shared with Paymob to process your payment securely. We do not store your complete payment card information on our servers.

For more information, please review the privacy practices of Paymob.

5. Shipping and Delivery

To deliver your orders, we may share relevant information such as your name, phone number, and shipping address with our shipping and delivery partners.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember items in your shopping cart

• Improve website functionality

• Analyze website traffic

• Measure advertising effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Facebook Pixel

We use Facebook Pixel provided by Meta Platforms to:

• Measure advertising performance

• Understand how visitors use our website

• Show relevant advertisements to users

Facebook Pixel may collect information about your interactions with our website and connect it with your Facebook account according to Meta’s privacy policies.

You can manage your advertising preferences through your Facebook account settings.

8. Data Retention

We retain customer and order information for as long as necessary to:

• Complete transactions

• Provide customer support

• Maintain business records

• Comply with legal and tax obligations

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Request a copy of your stored information

To exercise these rights, please contact us using the details below.

11. Third-Party Services

We may use third-party services including:

• Paymob (payment processing)

• Shipping and delivery providers

• Meta/Facebook (advertising and analytics)

• Website hosting and security providers

These providers may process personal information as necessary to provide their services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: [email protected]
Store Name: Whatever You Want